Returns & Exchanges

At Skin Cupid, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return period for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the unused products in their original boxes, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship to Skin Cupid

  Label your package with the provided RMA number and ship it back to our warehouse using a tracked postal service.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.